Security & data

What SYNC reads, writes, sends and stores.

On one page, in plain words. If any of it changes, this page changes first. Where a fact is not confirmed yet, it stays in brackets until it is.

What it reads.

Public sources about the companies you target. Every fact is kept with where it came from and the date it was read, so any line in a draft can be traced back.

SourceWhat SYNC takes from it

Careers pagesOpen roles, and how long they have been open.

The company's own siteWhat it sells, to whom, and what changed.

LinkedInCompany pages, and the public profiles of the people in the buying group.

KVK registerRegistration and legal details of Dutch companies.

The pressNews about the company.

How a fact is kept

fact[what was found]source[the page it was read on]read[the date it was read]

The shape of every fact in a dossier. The values here are placeholders, not a real record.

Yours, only through a connection you approve

Your mailboxYour threads with prospects, so replies land in the conversation.

Your CRMThrough a connection you approve.

What it writes.

Everything SYNC writes stays in your workspace until a person decides otherwise.

DossiersOne per account: the sourced facts and a business case.in the product: no case, no draft

ScoresEach account against twelve criteria learned from your existing customers. A and B are worked; C is left alone.

Contact plansThe buying group in seven roles. Users hear first, buyers last, blockers never.

DraftsOne message at a time: an observation, a claim, one question, written to your writing rules.in the product: every draft shows its sources

Your CRMHubSpot contacts, both ways, if you switch that on. Anything else in your CRM only when you approve it.

What it sends.

Email only, and only after a person has approved it. The limits below are settings in the product, not guidelines.

01After a person approves.Every account starts with approval on each send, follow-ups included. You can relax that per account.

02From your own mailbox.Outlook or Gmail, connected through Microsoft's or Google's own sign-in. SYNC never sees your password.

03One new person a day.The contact plan adds at most one new person per account per day.

04Three touches a day, at most.No account gets more than three touches in a day, across everyone in it.

in the product: the send mode and the pace, per account

What it stores, and where.

Your workspace lives in the EU.

WhatWhere and how long

Workspace dataDossiers, drafts, sent messages and replies, in your own workspace, stored in the EU (Ireland).

Mailbox accessA connection through Microsoft's or Google's own sign-in. Never your password.

Retention[Retention periods to publish]

Deletion[Deletion and export on request: process to publish]

Who can see it.

The people in your workspace, and the person you write to sees only the message you approved.

Your teamPeople you invite to your workspace, with the role you give them.

The people you write toOnly the message you approved. Never the dossier, the score or the plan behind it.

iSyncSO staff[Staff access policy to publish]

Other workspaces[Workspace isolation statement to publish]

AI models and your data.

SYNC uses language models to read sources and draft messages. We publish what we can verify, and nothing more.

Model providers[Model providers and retention terms to publish]

Training on your data[Provider training terms to publish]

What a model decidesNothing on its own. Every draft shows its sources, and no message is sent before a person approves it.

For your privacy officer.

The documents they will ask for before the first send.

Sub-processors[list to publish]Data processing agreement[PDF to publish]Privacy noticelegal/privacy The rules SYNC works bycommitments

Report a security issue.

Found something that looks wrong? Write to us privately first. For anything else, use contact.

Security contact[security contact to publish]

Disclosure policy[Responsible disclosure policy to publish]